The fellowship said it had "detected odd log-in behavior" on its mobile app betwixt August 22 too 24, during which the personal information for roughly of its customers "may potentially bring been improperly accessed."
The exposed information contains basic information such every bit customers' names, electronic mail addresses, call numbers, too other information they bring added to their profiles.
Passport Numbers Exposed inwards Air Canada Data Breach
However, what's worrisome?
Hackers could bring besides accessed additional information including customer's passport number, passport expiration date, passport province of issuance too province of residence, Aeroplan number, known traveler number, NEXUS number, gender, engagement of birth, too nationality, if users had this information saved inwards their profile on the Air Canada mobile app.
The airline assured its customers that credit carte information saved to their profile was "encrypted too stored inwards compliance amongst safety standards gear upward yesteryear the payment carte manufacture or PCI standards," too therefore, are protected.
However, Air Canada all the same recommended affected customers to ever monitor their credit carte transactions too contact their fiscal services provider straightaway if they establish whatever odd or unauthorized activity.
Reset Your Password
The fellowship estimates well-nigh 1% of its 1.7 1000000 people—or well-nigh 20,000 users inwards total—who role its mobile app may bring been affected yesteryear the safety breach.
Although currently, it is non clear how the information breach occurred, if it was a lead breach of Air Canada's systems, or if it was due to the reuse of passwords from other sites, the airline encourages users to reset their passwords using improved password guidelines, which says passwords should endure at to the lowest degree 10 characters long too incorporate 1 symbol.
However, every bit a precaution, the airline has locked downwards all 1.7 1000000 accounts until all of its customers—even those whose information was non exposed inwards the breach—change their passwords.
Air Canada has contacted potentially affected customers straight yesteryear electronic mail starting August 29 to tell them if their draw of piece of job organisation human relationship has potentially been accessed yesteryear hackers improperly.
